Privacy Policy

1. Information We Collect

Travel Grocer collects information you provide directly to us when you create an account, place an order, or communicate with us. This includes your name, email address, phone number, flight details, and car rental information.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your grocery orders
  • Coordinate with your car rental company for delivery
  • Send you order confirmations and updates
  • Respond to your inquiries and provide customer support
  • Improve our services and user experience

3. Information Sharing

We share your information with car rental companies to coordinate grocery delivery to your vehicle. We do not sell your personal information to third parties. We may share information when required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications

6. Cookies

We use cookies and similar tracking technologies to improve your browsing experience and remember your preferences. You can control cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: sales@travelgrocernam.com
  • Phone: +264 81 128 8320
  • Address: 5 Maritz Street, Klein Windhoek, Windhoek, Namibia

9. Company Information

This website is owned by Travel Grocer Namibia CC and operated by Future Homes and Computers CC, registered in Namibia under registration number CC/2023/08667.

Last Updated: November 2025